"When we decided it was time to move, we really didn't know where to begin. The thought of getting our house ready to sell was overwhelming.
"We had heard about how great Jeff and Shan were from friends in the neighbourhood. Our friends were right. Jeff and Shan came in and took care of every detail. They were professional, friendly, and incredibly efficient.
"We felt that we were in good hands throughout the entire process and we'd strongly recommend their team to anyone looking to sell their house."
—Mary Lapner and Andrew Gaffen |
"Jeff and Janny come highly recommended as real estate agents. We wanted to take our time looking for just the right home and Jeff and Janny helped us in that search without putting any pressure on us to rush the process. When we found the home we wanted, they helped us negotiate the best possible deal. When it came time to sell, they knew just what strategy to use, and we sold within days - well above our asking price. They were always courteous, meticulous and a pleasure to deal with."
—N.C. & L.J. |
"Jeff and Shan helped us buy and sell in less than two weeks. Their team rolled in and had our house ready to sell, and looking better than it ever had, in record time. We enjoyed working with such a kind and professional team and highly recommend them."
—S.R. & P.L. |
"Dear Janny, Jeff, Shan and team:
"With your assistance we found the home and location we were looking for, and then had a firm sale for our existing home within five business days of accepting offers. Your detailed knowledge of the Ottawa market and sound advice provided value at every step. Your pricing guidance was accurate, you were strong advocates for our interests during home selection and contract negotiations, you made yourselves very available, and you worked well together as a team. I want to single out Janny, who we spent the most time with and was an absolute joy to work with. I will happily recommend you to others."
—J.K. |
"Janny and Jeff helped us at both ends of our real estate journey—after the quick sale of our condo, they helped us find the perfect home. When it came on the market, they gave us spot-on advice, from negotiating the offer, to arranging an inspection on short notice and closing the deal.
"We were amazed with their patience—even though it took just over a year to find the house we wanted, Janny and Jeff gave us the same close attention and advice at the end as they did when we started looking.
"Along with their support staff, they worked together perfectly as a team, with seamless hand-offs and amazingly deep and detailed knowledge of Ottawa’s neighborhoods."
—E.A. & A.H. |
"My partner and I decided to purchase our first home together in the summer of 2010. Janny had recently assisted a few close friends of ours in the purchase of their first homes, and all were very satisfied with the excellent service provided by Janny and Jeff. We decided to contact Janny to represent us in the sale of my partner's condo and purchase of our new townhome. We experienced first-hand Janny and Jeff's high-quality service and professionalism. Janny is extremely knowledgeable of the housing market in Ottawa, and made my first home purchase experience a breeze. They guided us through the process by providing honest and sound advice. She and her support staff were available well beyond regular business hours to ensure that every detail was taken care of, and of course to close the deal! She and Jeff also helped stage my partner's condo so well that it sold in less than one day! We now own a beautiful home in a fantastic location. We would gladly recommend this team to anyone looking to purchase or sell. Thank you Janny and Jeff!"
—B. M. & S.G. |
"Dear Janny and Jeff,
"We wish to express our sincere gratitude to you both, for your expert advice and assistance. Thank you for your hard work in negotiating our successful purchase of our current home, and the sale of our previous home. We especially appreciate your professional advice during the renovations of our property. Renovations can sometimes be challenging, but your calm and realistic advice was always helpful. We now personally understand and appreciate why you both have been such successful professionals for many years. It is a pleasure to work with you both.
"Thanks again and best wishes."
—Norman and Diana Evans |
"Janny, you are a star! I have really enjoyed our meetings and consultations. You are very knowledgeable when assessing a property, and honest and straight ahead when laying out the facts. There was no question too small that didn't bring forth a complete and informative answer. We worked together with respect and at all times I felt like a full partner in the selling of my property. You are a real people person, who really cares about achieving the best result for your client.
"Jeff, I appreciate your filling in for Janny when she had to be away.
"You kept on top of it in a way that spoke of how closely the two of you work together, and you took care to make sure the sale continued to be a high priority. It was a pleasure working with you.
"Smooth, Speedy and Dynamic! What a Duo!
"Thank you."
—
S. G. |
"I called Janny and Jeff because they sold a property next to my own. In addition to that, I had always been very impressed by their lovely advertisement with their two smiling faces on it, so for me, it was a very quick decision.
"Immediately I was struck by their efficiency and enthusiasm. They were extremely professional, kind, pleasant and always available for any query I might have had. The fact that I was selling a rental property made the sale more complicated because there were tenants involved. I was amazed by their consideration for not only the tenants' rights, but they truly treated my tenants as they might have wanted to be treated themselves. As such, the entire process went very smoothly.
"Janny and Jeff work as a team and have staff who are as efficient and pleasant as they are. So no matter who was handling any particular issue, I was always delighted to have the same high standards met in a manner that was just so pleasant.
"Thanks to Janny and Jeff's ability to set the price to match the market and their strategic approach to the sale, we sold the house in less than a week at a price that was higher than we had hoped by a significant factor.
"I was delighted to work with Janny and Jeff and would not hesitate to hire them again nor would I hesitate for a second to recommend their services to friends.
"Janny and Jeff, thank you so much for such a successful sale process but also for bringing to it such delight and enthusiasm."
—L.M. |
"Hello Janny and Gail,
"I wanted to take this opportunity to tell you how much I appreciated the excellent service that you and Gail Todd provided for the purchase of my new home. Since I had never bought a pre-owned house on my own, I was quite unfamiliar with all the things I should be looking for when purchasing this type of home. Gail, who was my primary agent helped me immensely and provided excellent advice and guidance throughout the process. I also had the pleasure of working with Janny when Gail was off for a brief period of time. In the end, it was both Gail and Janny that did the negotiations with the seller for my house and through their combined expertise, I obtained my dream house at a reasonable price. They both provided me with referrals to contractors who have since done great work in my house. Thank you Gail and Janny for your services, you made the whole house buying experience a pleasurable one!"
—G.S. |
"Janny has sold two duplexes for us and consistently provided excellent advice. She offers a highly professional service supported by her very competent office staff. Janny is accessible and always personable. We were very pleased with her support and would not hesitate to seek her assistance for our next real estate transaction."
—S.S. & T.P. |
"My mother, who met you when you did your initial survey and evaluation of her house some 10 to 15 years ago, remembered you very well when we talked about selling it several times over that last few years, and suggested that when she was ready I should contact you again, recalling your kind manner and your knowledge of the neighbourhood market. As I was present and met you all those years ago, I felt confident in contacting you when it came time to sell earlier this year.
"During the sale of the house in April, you and your partner, Janny Mills, were both very professional, and very personable throughout, and available for consultation at all times. Your pricing of the house was spot on, and your proficiency in arranging the listing, the viewings and the review of the offers meant that we obtained an over asking price, confirmed sale, within four days of putting the house on the market. Thank you, too, for ensuring all the sale and transfer paperwork was completed promptly, with no details left undone. My lawyer was very pleased with everything he received from you.
"It was a pleasure working with you, and I will not hesitate to call on your professional services again, or to refer you to others, whether buying or selling.
"I wish you and Janny all the best professionally, and personally. With best regards,"
– H.E. |
"We would like to take this opportunity and thank you all for the support and wonderful results! Thank you for selling our home! It has been a pleasure working with such helpful and professional individuals. We wish you the best in continuing your success in the future."
–
E.W. & T.B. |
"Great, thanks for the good news Jeff… we're very glad we had someone with your patience and detail-orientation acting for us through this long process… all's well that ends well, and I think this counts as a very happy ending!"
– M.N. & M.D. |
"Janny made buying our first home together an easy and exciting journey. Her in-depth experience and knowledge about the Ottawa real estate market made us feel at ease and confident in our decision to buy.
"Thank you to Janny and her crew for helping us buy not just a house, but our first family home."
– C.H. & D. R. |
"I think it was about two years ago that we started to plan our return to Ottawa. When we first contacted you to act as our agent you expressed optimism that we could sell our house in New Edinburgh for a good price and that we could find the right condo to suit our lifestyle. You took the time to educate us on the Ottawa market and, over an eighteen month period, showed us dozens of condominiums. This process helped us to narrow down what we were looking for and to identify the location and price range that suited our objectives. Once we found a condo we liked you provided expert advice and represented our interest in the purchase. We learned that we could trust your judgment, integrity and experience. At no point did we feel that you were pressing us to take a decision or make an offer with which we would not be comfortable.
"When the time came to sell our house in New Edinburgh you again provided professional advice and support. You recommended that we list the house at a good price (higher than we had anticipated) and guided us through the sometimes intimidating offer and purchase process. As you know, we were delighted with the final sale price.
"Throughout this process we knew that we could count on you for fair and professional advice and support. Without your support the process would have been much more stressful and I have no doubt that we would not have been as comfortable with the final results.
"We are also very grateful to your excellent team at Royal LePage Performance Realty. It was a pleasure to work with them and to know that they all had our best interests at heart.
"We will certainly recommend your name to friends and relatives who may be considering the purchase or sale of properties in Ottawa. If and when we decide to move again (life is always changing) we will once again ask for your help.
"Best wishes to you and Janny and thanks again."
– R.W. & C. S-W. |
"Jeff,
"Thanks again for everything you've done for us. We really appreciate your help and guidance through this whole process. You went beyond the call of duty in looking after our best interests. We are very pleased with the house and its location."
-
G.M. & M.L.
|
Janny’s positivity and good counsel made the process of buying my first home so much easier. I knew I could rely on her and her always helpful team, to get me a perfect place at a great price and they did!
-
A.B. |
"You took us seriously, even though we were not yet really serious and were simply starting to consider moving…You were able to take into account both our points of view with tact and diplomacy.
"You said you liked our house. You know, this is really important because when we sold our last house, we were basically told all the things wrong with it and how difficult it would be to sell, quite disheartening. Once you and Janny said you liked the house, we were quite motivated to “stage”, and we realize of course how important that is…
"The brochure and photos were very professional (thanks, Michelle.)
"Buying and selling properties recently has been a huge learning curve for us, so different from what it was years ago. I realize that real estate agents must be primarily psychologists. Actually you came up with two convincing arguments about why we should buy the apartment: we would not find anything much better in our price range in this area, and we could rent it out until we were ready to move.
"All this to say, there is no way we could have done this ourselves without an agent. You were highly recommended by our mutual friend so many years ago, and it has been a real pleasure working with you.
"So many thanks."
- J.F.& M.F.
|
"Chers Jeff et Janny,
"Mon épouse et moi tenons beaucoup à vous dire combien nous avons apprécié votre soutien et celui de votre équipe lors de la vente de notre résidence. Il n’est pas toujours facile de couper les liens avec son chez soi de 25 ans. Néanmoins, grâce à votre très grande expertise et professionnalisme, nous sommes aujourd`hui très heureux d’avoir pu conclure la vente de notre maison en quelques semaines. Vos conseils avant et durant la vente nous ont été inestimables. Encore une fois, un très gros merci."
-
J.F & M. F. |
"Thank you Jeff for the most painless and quick sale we have ever seen or heard of."
-
S.A. and P.A.
|
"When it came to selling our home in Lindenlea/New Edinburgh, we knew that Jeff was our guy. He and the whole team delivered a smart, professional and efficient approach that sold our home very quickly. Each stage of the process was handled perfectly, from the pre-sale assessment and the advice on staging to the management of the sale itself. Jeff and Janny clearly have the right in-depth knowledge of the market and its different neighbourhoods. We would gladly recommend the Jeff and Janny team to any of our friends. Thanks again Jeff, Janny and Michelle!
- P.S. and R. S.
|
"Referred to us by a friend, Janny first visited our unit to provide us with guidance on how to make our house more attractive to sell. We agreed on a completion date to achieve that and implemented her recommendations. It worked marvellously.
"Janny and Jeff organized two open houses, and even before those we had an impressive flow of visitors. We very soon had some offers. Janny and Jeff were always readily available throughout to coordinate visits and to keep us up to date on the process and to provide us logical and balanced advice. The bottom line is that we had our unit sold within three weeks for only very slightly under our opening asking price.
"For anyone seeking professional, realistic and courteous assistance in buying or selling a home in Ottawa, I strongly recommend the Janny and Jeff team at Royal LePage. You won’t regret your choice."
-
P.A. and R.A.
|
"Selling our fifty-year-old family home was a satisfying experience, thanks to Janny, Jeff and their team. Our house sold quickly and at an excellent price. Janny always found the right balance between being straightforward and caring. Her honest advice supported us throughout the process. Janny went above and beyond in being available, helping with staging, and listening to our needs. We have great memories of living in our home and, thanks to Janny and Jeff and their team, we have great memories of its sale."
-
J.M. and D.G.
|
"Thank you so very much, Gail, for your exemplary work in helping us find our home in Ottawa. Your determination and professionalism allowed for us to see a variety of houses, even on short notice, and to select and secure the one that we wished for.
"Buying a house can be an overwhelming proposition, but Gail’s patience (thanks for acknowledging my 50-100 emails?), perseverance, and diligence allowed us a viewing schedule that was both diverse and representative while not be overly taxing. Gail and company’s after sales assistance was great too; we had after sales issues that were quickly and efficiently addressed.
"We happily extend our appreciation of, and unqualified endorsement for, the whole team of Janny Mills and Jeffrey Rosebrugh at Royal LePage Ottawa. Your warm comprehensive personal service was invaluable in making Ottawa a welcome experience for us."
-
T.T. and E.F.
|
“…thanks also for all your help with the sale/purchase of our houses. We are finally feeling more or less settled in and couldn’t be happier with the house or location.”
- A.M. and C .N.
|
"We really enjoyed working with Janny regarding the purchase of our new home. Janny was enthusiastic, personable and most importantly professional. We were only in town for a few days to find a home and Janny dedicated herself to helping us find the right one. We are pleased with our new home and the work that Janny did to make the process go smoothly."
- P.O. and A.A.
|
"Jeff, we are very, very happy that our property sold so quickly. Thank you so much for everything you have done for us. We will recommend you and Janny to all of our friends."
- R.H. and T.S.
|
"When it came time to look for a new home, the first person that came to mind was a sales representative named Gail Todd whom I met at an open house two years before. A long time to keep a name handy but I was very impressed with Gail's welcoming, down-to-earth and professional attitude and I also liked the idea of a "buyer's agent", a term I had not heard before. The idea of someone dedicated to helping me purchase a home appealed to me. Within a day or two of my call to Gail, we met at her office. She quickly helped me narrow down the area of the city I was interested in and by the next day had several homes ready for me to see. By being willing to show me several styles of homes, Gail helped me zoom in on what I really wanted - a condo townhouse.
"As luck would have it, shortly after we started our search, a friend told me about a home that was not yet on the market but that the owners wanted to sell. I believe that it was Gail's willingness to take on the challenge of acting for me with the owners that made it possible for me to purchase that home. Within a week of seeing the house, the offer was in, Gail negotiated with the owners on my behalf and they accepted our offer. Sounds simple but it was Gail's negotiating skills dealing honestly and upfront with both myself and the owner and her willingness to be available throughout the negotiations that made it happen so smoothly. Today I live in a house I love. I would not hesitate to recommend Gail to help you find the right home for you. It was a pleasure working with her."
- T.G.
|
"I Interviewed several agents before entrusting the sale of my townhouse to Janny and Jeff. They were the most prepared, the most knowledgeable about the marketplace, and the most adaptive and responsive to my needs. A pleasure, from listing to close."
- C.P.
|
"When I knew I was leaving the city, I was worried about having to sell my house just two years after buying it. Jeff Rosebrugh was recommended by a neighbour as one of the best agents for my area, so I called him. He gave clear and thoughtful answers to all my questions and suggested a price which was slightly higher than the one I expected. His advertising of the home and his negotiating with the buyer’s agent were effective. Maybe I was just lucky to get a satisfactory offer, but as far as I can tell Jeff and his team did a fine job."
– P.K. |
“Jeffrey Rosebrugh and Janny Mills sold our house within 12 days, in the middle of the 2009 recession, after adjusting the asking price upward.
"They gave us frank advice about the staging (our house was overcrowded), organized an open house that attracted two dozen couples, and even gave us advice for the house we were buying (though they were not its agents). They made a normally stressful experience pleasant.
"They came highly recommended to us. Now we know why, and we are delighted to pass the word around.”
- R.C. and J. S-M.
|
"Jeff was referred to us by friends who had worked with him for the purchase of their home and were happy with his services. After meeting with Jeff, we decided to engage his services for the sale of our condo and the purchase of our new home. From the beginning, Jeff, Janny and their team were extremely diligent at keeping in touch with us and worked aggressively to sell our condo. We attribute the quick sale to Jeff and Janny's in depth knowledge of the neighbourhood and market conditions combined with Gail's hard work during the open houses.
"When we were purchasing our new home, Jeff was instrumental in getting us the house we had fallen in love with from the beginning. He was even kind enough to entertain our baby while we looked through the houses.
"We would happily refer any of our friends to Jeff and Janny.
"Thank you Jeff, Janny, Gail and Michelle!”
- D.M and M.R.
|
"I really can’t thank Gail enough for helping make my first house-buying experience not only manageable but enjoyable! It would have been easy to get overwhelmed by the many details involved in buying a house, but having a pro like Gail on my side made it easy to stay on top of everything. Gail was there for me every step of the way, always answering my questions fully and honestly. She had a really accurate sense of what I was looking for and has an excellent knowledge of Centretown, the area I was looking in. I couldn’t be happier with how everything turned out and love my new home!”
-
S.S.
|
"We are extremely impressed with how Janny and Jeff's team handled the sale of our home. Following our decision to move overseas, we never imagined that it would take only three weeks, start to finish, for us to finalize a sale. These folks are true experts, and they make real estate look like an art form. Despite the quick pace of the spring market, we in fact never felt rushed. Every aspect of the sale, from strategizing for an optimal sale price, to creating beautiful-quality photos of our home, was done with the ease of professionalism and experience. On a personal level, we also liked the directness and approachability of each of the members of Janny and Jeff's team. As the first offers on the house came in, Jeff handled the bidding war calmly and confidently, and I remember that I was struck with a tremendous sense of relief at how lucky we were in our choice of Realtor®s. We simply couldn't be happier with the result."
- R.W. and A.J.
|
"Gail was highly instrumental in helping us get our "dream house". From the onset she was available for any questions we had, at any time. We really felt that she had fully researched and understood the area in which we wanted to buy. When we finally chose our home, she did not waste any time equipping us with all that we needed to know to make an attempt to purchase. We were not the only couple that wanted the house so when it came time to bid. She was involved down to the last detail and as we were out of town, she did all of the necessary leg work to ensure a positive finish. In the end we won the bid, and certainly that is proof enough of her effectiveness. Looking back, we both felt very well taken care of, and that she truly put in that extra effort that can be hard to find with someone in business who you don't already know. Thank you Gail and Best Wishes to you."
- L. T. & G. T.
|
"Janny, we have been happily installed in our "new" home for four years now and it recently occurred to me that I couldn't remember having ever formally thanked you for being such an amazing Realtor® for us. Thank you so much for all you did for us in selling our old house and searching for and buying our new one. We were very likely some of your more challenging clients but you were the quintessential professional and always kept your sense of humour. We really appreciated all of your excellent advice and how you went to bat for us on more than one occasion!"
- U. and N.
|
"Having Gail as our Buyer Representative was a big asset. Being first-time buyers we had many questions but Gail was always patient in explaining the process to us, while leaving us plenty of space to make our decisions. What can seem to be an intimidating process became something that we could feel comfortable with thanks to Gail's advice and remarkable knowledge of the market and of the nuances of the buying process. As well, she was always available to help us at times that suited our schedules, and she provided us with very accurate and honest information for all of the houses that we visited. Moreover, she was a huge help when it came time to make an offer and then helped us with each step through to closing. We're definitely happy with our final choice and would recommend Gail to our friends."
-
C.D. and S.G.
|
"Dear
Jeff and Janny,
"I
would like once again to express my deep appreciation for
the way in which you handled the sale of our property. I was
continually impressed by the caring and personal service we
received. On more than one occasion, you went clearly beyond
the line of duty to facilitate proceedings for us. Particularly
Jeff, I want to thank you for going out of your way to help
me…
"You
guys are an outstanding team. I have already given out your
coordinates to three colleagues."
-
S.K.
|
"Janny Mills is a fantastic Realtor®…We appreciated her direct approach, her keen eye and her honesty…..she took our personalities and lifestyle into consideration…. We didn't just buy a house, Janny helped us to buy a home.”
-
A.P. & D.H.
|
“Gail Todd is a true professional in every way. Not only does she know her products, she takes the time to get to know what her clients really need. Not just what we think we need. I'm in the military and received a short notice transfer in late November - with just five working days to find a place I thought that given the short time to look and the time of year things were going to be really tough. I was wrong. Gail's attention to detail and knowledge of the market - and her client - made the process run very smoothly - she had an extensive list ready to go when I arrived the first evening. She helped with all details and was a great help with a lot of the little details. She has a great sense of humour - something needed in working in such a pressure situation. Thanks Gail, I've already passed your name around to a few military friends.”
-
F.S.
|
"… The team took my cosmetically challenged house and made it sell itself within one week of being on the market. Their complete understanding of my needs combined with their cunning expertise in attracting the right buyers with smart decorating choices made it all possible."
-
D.B.
|
"Gail… Thanks again for all your help. You, Janny & Jeff made it as easy as it can be, and so did the buyer!"
-
M.A.
|
"To
Jeff, Janny, Gail and Michelle,
"We
wish to thank your entire team for seeing us through the painless
process of selling our home. From our first meeting to having
an offer in hand took one month—remarkable! Jeff’s
in depth knowledge of the market place, and the team’s
understanding and respect of our needs, culminated in the
sale that met our objectives in terms of both pricing and
timing. Jeff’s personable and refined manner had attracted
us in an earlier transaction. Gail and Michelle both provided
professional and efficient follow-through.
"We
could not be more pleased, and intend to “promote”
this team’s effectiveness."
- M.J.R. and T.L.S.
|
"Janny and her team worked very hard selling my home. They took extra care in preparing the listing information, ensuring my home features were well documented, and gave me sound advice on where to focus my attention to improve my showings. My home was a unique property…because of its large size. It took longer than usual to sell my house…but Janny and her team persevered, always remaining optimistic, staying objective, presenting facts of each offer and counter offer clearly. I was very happy with the services they provided and would not hesitate working with them again if I am either buying or selling a property in Ottawa."
-
R.D.
|
"We couldn't be happier with our new home - or with our decision to work with Janny.
"Janny was really committed to helping us to find a house in the neighbourhood we wanted. We could always tell how much she genuinely cared about helping us find our dream home. She never pushed us and was patient throughout our house hunt.
"Her knowledge really makes her stand out. She knows the downtown inside-out, from the neighbourhoods to the individual properties! She's knowledgeable about the structures of homes, she helped us evaluate what would be a good investment, and she's even pretty creative with design and renovation suggestions. Her advice throughout was invaluable.
"We also really benefitted from the amazing organizational skills of Michelle at the office, both during our search and when it came time to work with the bank and lawyer to close the purchase. And the excellent service provided by Janny and her team didn't stop when the deal was sealed. She has been flexible and extremely patient as we scheduled several (long) visits before taking possession. She also gave us great recommendations on contractors, and as a result we've been able to schedule some work on very short notice to fit our move-in timeline.
"We can't wait to move in, and in the mean time we've begun spreading the word and recommending Janny and her team."
-
M.P. & A.P.
|
"When I decided to start shopping for my first home, I was like many first-time buyers: very unaware of all the things I needed to know about the home-buying process and about the tools available to me.
"A friend recommended I speak to Gail Todd, and I’m very glad I did. At the beginning, Gail helped me identify what I wanted in a home and what I really needed. She had excellent advice on how to arrange financing and about what parts of the city would best suit my lifestyle.
" When hunting for a home, she had a great eye for detail, pointing out potential problems that I would never have otherwise noticed. She arranged for an excellent home inspector and had recommendations of how to get in touch with other contractors should I have needed to do so. Even after I’d bought a home, Gail still passed on a recommendation for a contractor for some work we knew the house needed.
"Gail didn’t hesitate to tell me what I needed to hear rather than what I wanted. She never pressured me into buying something she could tell I wasn’t happy with, nor did she gloss over problems just to make a sale. She never tried to talk me into buying something I couldn’t afford just to get a higher commission.
"Most of all, she very much helped calm my jittery, first-time-home-buyer nerves and made what could have been a grueling process remarkably enjoyable. With Gail’s help, I’m now the owner of a home that fits my needs and budget, that’s in a neighbourhood that has everything I was looking for, and that I’m very, very happy with.
"Whether you’re a first-time buyer or not, Gail’s knowledge, earnestness and geniality will be a great resource to have on your side "
-
I.H.
|
"Janny provided us a level of service that we describe as sophisticated; a combination of real local knowledge about the neighbourhood we wanted to live in, straightforward and expert advice on the details that really mattered, delivered in a very personable and professional manner. Janny is well connected and helped us navigate a tough market to make the right decision. We go out of our way to recommend Janny and her team."
-
N.B. & S.B.
|
"Jeff, just to let you know that as the summer kicks in I am very pleased with the apartment and so a slightly more considered thank you for pointing me at it. I was sat on the balcony having breakfast in the sun at the weekend, went for a swim at the outdoor pool and played tennis on courts. Gym and indoor pool also great value. Great spot for running down into Rockcliffe area and along the river and even into town. Very quiet, nice setting and views…..Much appreciated, and thanks for all of the help."
-
D.R.
|
"Janny came highly recommended through several of our friends who had excellent home-buying experiences with her and her team.
"Not only were we first-time home-buyers but we were also new to Ottawa and therefore relied on Janny’s advice not only for the home-buying process but also for information on neighbourhoods, the housing market in Ottawa, features of the properties we viewed and the potential (or potential pitfalls) of the properties in which we were interested.
"We valued the time that Janny took to understand our needs, her patience in waiting for the right house to come on the market and her perseverance in helping us to negotiate the sale once we found our home.
"Janny gave us as much attention as we needed (which was often quite a bit!) and was available to us when we needed her. On the rare occasions when she was unavailable, Jeff and Michelle were able to jump right in and help us out. We most appreciate that we were never pressured to purchase and that we could rely on Janny to be honest in counseling against any homes that were not quite the right fit for us. We know that she would never allow us to settle!
" We recommend Janny & Jeff to anyone who is in the market to buy a home and will, without a doubt, call on them for all of our future home buying and selling needs.
"Sincerely,"
-
R.I & M.F.
|
"Gail Todd was referred to me by a friend. I can easily say it turned out to be a great, but more importantly, a very easy process in purchasing my first home.
"Gail is very personable and incredibly easy to get along with. I was always able to speak my mind honestly, and I know I received the same from her. Her opinions, experience, and knowledge of the Ottawa real-estate market helped me find the 'right' first home… which I am incredibly happy with! I know with Gail's help, I made an excellent decision.
"She was always quick to return my calls and emails, and was very accommodating with respect to my schedule when viewing homes. Gail definitely worked hard for me.
"I can say without a doubt that I will return to Gail to purchase my next home. I will be happy to recommend Gail in the future to my friends and colleagues."
-
M.S.
|
"Dear Janny and Michelle,
"Thank you so much for your hard work, dedication, efficiency, patience and humour. You have made our first experience selling a house a very enjoyable one. Thank you Michelle for answering our numerous questions and for taking such stunning pictures of our home! They will always be a great memory. Thank you for being so patient with all that paperwork! Janny, we really enjoyed your warmth, openness, knowledge and professionalism. Despite your very busy schedule, you gave us personalised attention. We still marvel over the price you were able to fetch for our property and how fast the sale was concluded! We have recommended your services to others and will be sure to call upon you the next time we sell or rent out a home! Thank you both, you’re amazing! :) "
-
M.L. & S.H.
|
"Janny made a lovely memory out of a stressful process. Her everlasting energy, her sharpness and sensitivity is truly inspirational. We were first time buyers with little experience in Ottawa. Her support gave us confidence in that we would find what we really wanted within our means, and in the end, we did."
-
D.B. & P.H.
|
"Good morning Jeff,
"I would like to thank you for the excellent service you have provided us upon the sale of our property. I have greatly appreciated your regular feedback. Your following up with other agents would have allowed for making potential changes to the house to make it more appealing to prospective buyers had it been necessary. Your guidance in establishing a sale price and handling offers was very helpful.
"I will be very happy to refer you to anyone looking for a Realtor®.
"With thanks,"
- S.K.
|
"If you're lucky enough to have engaged Janny Mills as your Realtor®, the entire process will be so much easier and enjoyable. Janny has a wealth of experience in the Ottawa real estate market from which she offers well founded suggestions. Always thorough, respectful and at the same time a joy to be around, Janny is an exceptional realtor and we will recommend her without hesitation."
-
M.S. & M.S.
|
"Gail, thank you for making our second house-hunting experience with you a painless and enjoyable one! On both occasions, we appreciated your knowledge, common sense, practicality, efficiency, hard work, openness and humour! We knew you would listen to us and help us make the wisest purchase at the best price possible. We were not disappointed! Thank you for your patience and your no-nonsense approach in those five months of searching for the perfect downtown condo in a VERY slow market. My only regret after finding our home was to know that I wouldn’t talk to you everyday! Looking forward to showing you the finished product!"
-
M.L. & S.H.
|
"Dear
Jeff,
"I
just wanted to say thank you so much for all your hard work,
and to all of your team as well, Janny, Michelle, and Gail.
You were all very professional and kind to me through this
process."
- M.H.
|
"After four years, our DFAIT posting to another city was coming to an end and we needed to quickly find a new home in Ottawa. Janny had been recommended by a fellow Foreign Service officer and we are truly glad we followed his advice. Working within the parameters we had established, Janny and her team sent us hundreds of potential homes, from which we selected about 35 we wanted to see.
"When we got to Ottawa, Janny very quickly surmised that we weren't "suburban" people, but she showed us several of the suburban homes we thought we might be interested in – this exercise helped us prove to ourselves that she was right. Narrowing our search to urban areas, we soon found a house we simply loved in Centertown. Janny, a life-long resident of Ottawa, not only knew the neighbourhood, but she actually knew the house and its history from previous visits over decades.
"Janny's good-natured but steely-tough negotiating skills got the price down smartly, and then she won a further reduction as a result of the house inspection performed by the erudite Arkadi Abramovitch of HomeTeam Inspection Service. She also helped us quickly get financing at very attractive rates from the peripatetic Johanne Hamilton of RBC.
"Altogether, our home-buying experience was fun, focused and satisfying, thanks to Janny's knowledge, intelligence, integrity and energy.
"Unqualifiedly recommended, "
-
M.S. and C.P.
|
"We
recently engaged Jeff to sell our house and were impressed
with him from the first time we met. He is businesslike yet
personable, and thoroughly familiar with the local market.
His marketing plan reflected our objectives and his pricing
recommendation came only after consultation with his team
and a careful review of comparable properties in the area.
During the offering process Jeff’s eighteen years of
experience really shone through - something that we found
extremely helpful and which we greatly appreciated. He was
clearly working for us, yet at the same time was objective
and businesslike with the buyers’ agents. We would enthusiastically
recommend Jeff to both buyers and sellers."
- J.
and M. |
"We
feel confident recommending Gail Todd to prospective home
buyers. As first time homebuyers, Gail was a great resource
in buying our first home and made the process very easy
and enjoyable. She was approachable, available, and knowledgeable
about Ottawa areas and market considerations. She gave us
honest opinions and was able to advise on both the positives
and negatives of a property. Gail struck a good balance
of being proactive yet we never felt pressured in our search.
"Gail
understood our priorities and desire to take our time finding
our perfect home. Gail also had good strategic knowledge
of the dynamics involved in negotiating a sale. We are happy
to recommend Gail and are thrilled with our new home!"
-
M.B. and N.B.
|
"Thank
you for handling the sale of our current property and the
purchase of our new home. You were always friendly, efficient
and professional. You assisted us in making a great decision
and we couldn't be happier with the outcome."
- S.H. and G.D.
|
"Thanks
for all your help and professional advice, Janny. You have
helped us buy and sell 3 properties in 8 years. Your help
was greatly appreciated. A very satisfied client, once again"
- C. T.
|
"Dear
Jeff,
"My
sincere thanks to all of you for your assistance during the
search and purchase of my house. Your help was greatly appreciated.
All the best."
-
A.T.
|
"Dear Janny, Michelle, Gail and Team,
"Thank
you for all of your hard work in selling 40 Bullock. We truly
appreciate your professionalism and, more importantly, your
warm and personal approach. We have recommended several people
to your team and will continue to do so."
- A.P.
and D.H.
|
"Merci
Jeff à toi et ton équipe! J'ai bien apprécié
votre efficacité et votre professionalisme. Vos bons
conseils ainsi que vos efforts ont étés grandement
appréciés.
"Je suis encore étonnée que vous avez réussis
à vendre ma maison en trois jours!!!
De plus, grace à vous, j'ai obtenu le plein prix de
ma demande.
"Compte tenu que nous n'étions pas en saison haute
pour la vente de maisons, j'ai été agréablement
surprise des résultats. Je ne crois pas que j'aurais
obtenu les mêmes résultats avec un autre agent
d'immeuble."
- C.F.
|
"To:
Gail Todd, Jeff Rosebrugh, Janny Mills and Michelle Harris
"This
is to thank you all most warmly for handling the sale of our
house and the purchase of our new home. You were always most
efficient and professional as well as courteous and helpful
at all times. On the purely business side, you had a good
sense of equitable pricing and a way of getting there so as
to make the move and transition to the new home an easy one.
We are very grateful."
- D.B.
and J.B.
|
| "Hi
Janny, Michelle,
"Thank
you both for helping me find my perfect first home. Your patience,
guidance and sincere enthusiasm made a first home purchase
a wonderful experience. I look forward to enlisting your help
again in the future and will highly recommend your services
to friends and family members."
- J.H.
|
"Jeff,
I want to thank you and your team for the work you did in
selling my condo. From the first visit, by you and Janny in
which you advised me against doing any remodeling, through
the advice you gave me on the initial pricing and the most
excellent job Michelle did in photographing the apartment
and producing the brochure, to your advice on the strategy
for pricing to sell, I was most impressed by the professionalism
and practicality of the work. And I mustn’t forget the
hard work by Gail at the open houses which were obviously
so successful.
"All
the best to you and the team!"
-
B.G., Lindenlea
|
"Gail,
Thank you for all your hard work and patience in helping us
find the perfect house. Hopefully we can count on you when
we buy the next one! Thanks."
- P. and V. |
"We used Jeff's services to sell our old house and purchase a new one. We selected him after seeing his ad in the Queen's Alumni Review and interviewing more than 5 different Realtor®s. We were impressed by his in depth knowledge of the neighbourhood. More importantly, my husband and I really appreciated his non-pushy, professional approach. Jeff gave us excellent advice on what needed to be done to update our old house including recommending some of the contractors to do the work. When it came to the purchase of our new house, it took 3 years of looking to find what we wanted! We never felt under pressure throughout this whole time and are thrilled to have finally found our dream house thanks to Jeff's negotiation skills."
- J.C.
and M.H.
|
| "We have found Janny Mills to be a Realtor® of unparalleled energy, trustworthiness and expertise.
"As
first-time homebuyers, we relied on Janny’s advice and
knowledge throughout the entire process. We never felt pressured
by Janny – she genuinely wanted to find the best house
for our needs. Her experience helped us to see past the flashy
presentations of some properties to understand their underlying
flaws, and her vision helped us catch the “diamond in
the rough” that we eventually bought. Janny’s
expertise was essential during the tough negotiations to buy
our house – she protected our interests and made sure
that the seller honored all obligations. She also impressed
us with her broad range of contacts, ranging from home inspection
to insurance. Finally, her advice on what renovations to take
on (and which to avoid) has increased the value and livability
of our home.
"Every
time we come home, we feel so lucky that we found a home with
everything that we needed in a neighborhood we like…
and in our price range. We have already enthusiastically recommended
her to our friends, and to any who would listen."
- C.S.
and S.S.
|
"After
listing with two other Brokers we found Janny Mills and her
team were extremely professional. The feedback was prompt
& the sale of the property quick. Honesty and reliability
were key. Thank you guys… we would gladly list again
in the future."
- F.S.
|
"As
first time home buyers, we needed someone who could guide
us through the process, offering advice and assistance every
step of the way. Janny and her team were exactly what we were
looking for. Their knowledge, experience and commitment to
us as clients ensured we were always comfortable in the decisions
we were making, which made the whole process of buying a home
a pleasant one. They were always available to us when questions
arose and working with Janny was delightful. Her friendly
and personal approach in addition to her clear understanding
of the housing market left us confident in knowing we got
the home we wanted, and at a price that was fair. Thanks to
Janny and everyone at the Central Ottawa Royal LePage office!"
- J.D. and family
|
"We
would like to take this opportunity to thank you and your
team for the fine job that you did in selling our property.
We liked your clear and organized approach and the way that
everything happened as it was supposed to. This resulted in
lots of interest in our property and a quick sale at an excellent
price. Thanks again and all the best in the future."
- M.L.
and R.L.
|
"We
were very pleased with the prompt service you and your team
provided and the results were outstanding – from your
initial contact to the marketing plan for our property and
the speed with which it was implemented. You were experienced
and your professionalism was evident throughout the entire
transaction. It was a pleasure meeting and working with you
and your team."
- C.M.
and R.W. |
