"If you're lucky enough to have engaged Janny Mills as your real estate agent, the entire process will be so much easier and enjoyable. Janny has a wealth of experience in the Ottawa real estate market from which she offers well founded suggestions. Always thorough, respectful and at the same time a joy to be around, Janny is an exceptional real estate agent and we will recommend her without hesitation."
- M.S. & M.S.

"Jeff, just to let you know that as the summer kicks in I am very pleased with the apartment and so a slightly more considered thank you for pointing me at it. I was sat on the balcony having breakfast in the sun at the weekend, went for a swim at the outdoor pool and played tennis on courts. Gym and indoor pool also great value. Great spot for running down into Rockcliffe area and along the river and even into town. Very quiet, nice setting and views…..Much appreciated, and thanks for all of the help."
- D.R.

"After four years, our DFAIT posting to another city was coming to an end and we needed to quickly find a new home in Ottawa. Janny had been recommended by a fellow Foreign Service officer and we are truly glad we followed his advice. Working within the parameters we had established, Janny and her team sent us hundreds of potential homes, from which we selected about 35 we wanted to see.

"When we got to Ottawa, Janny very quickly surmised that we weren't "suburban" people, but she showed us several of the suburban homes we thought we might be interested in – this exercise helped us prove to ourselves that she was right. Narrowing our search to urban areas, we soon found a house we simply loved in Centertown. Janny, a life-long resident of Ottawa, not only knew the neighbourhood, but she actually knew the house and its history from previous visits over decades.

"Janny's good-natured but steely-tough negotiating skills got the price down smartly, and then she won a further reduction as a result of the house inspection performed by the erudite Arkadi Abramovitch of HomeTeam Inspection Service. She also helped us quickly get financing at very attractive rates from the peripatetic Johanne Hamilton of RBC.

"Altogether, our home-buying experience was fun, focused and satisfying, thanks to Janny's knowledge, intelligence, integrity and energy.

"Unqualifiedly recommended, "
- M.S. and C.P.

"We are extremely impressed with how Janny and Jeff's team handled the sale of our home. Following our decision to move overseas, we never imagined that it would take only three weeks, start to finish, for us to finalize a sale. These folks are true experts, and they make real estate look like an art form. Despite the quick pace of the spring market, we in fact never felt rushed. Every aspect of the sale, from strategizing for an optimal sale price, to creating beautiful-quality photos of our home, was done with the ease of professionalism and experience. On a personal level, we also liked the directness and approachability of each of the members of Janny and Jeff's team. As the first offers on the house came in, Jeff handled the bidding war calmly and confidently, and I remember that I was struck with a tremendous sense of relief at how lucky we were in our choice of real estate agents. We simply couldn't be happier with the result."
- R.W. and A.J.

"We feel confident recommending Gail Todd to prospective home buyers. As first time homebuyers, Gail was a great resource in buying our first home and made the process very easy and enjoyable. She was approachable, available, and knowledgeable about Ottawa areas and market considerations. She gave us honest opinions and was able to advise on both the positives and negatives of a property. Gail struck a good balance of being proactive yet we never felt pressured in our search.

"Gail understood our priorities and desire to take our time finding our perfect home. Gail also had good strategic knowledge of the dynamics involved in negotiating a sale. We are happy to recommend Gail and are thrilled with our new home!"
- M.B. and N.B.

"Thank you for handling the sale of our current property and the purchase of our new home. You were always friendly, efficient and professional. You assisted us in making a great decision and we couldn't be happier with the outcome."
- S.H. and G.D.

"Dear Jeff and Janny,

"I would like once again to express my deep appreciation for the way in which you handled the sale of our property. I was continually impressed by the caring and personal service we received. On more than one occasion, you went clearly beyond the line of duty to facilitate proceedings for us. Particularly Jeff, I want to thank you for going out of your way to help me…

"You guys are an outstanding team. I have already given out your coordinates to three colleagues."
- S.K.

"To Jeff, Janny, Gail and Michelle,

"We wish to thank your entire team for seeing us through the painless process of selling our home. From our first meeting to having an offer in hand took one month—remarkable! Jeff’s in depth knowledge of the market place, and the team’s understanding and respect of our needs, culminated in the sale that met our objectives in terms of both pricing and timing. Jeff’s personable and refined manner had attracted us in an earlier transaction. Gail and Michelle both provided professional and efficient follow-through.

"We could not be more pleased, and intend to “promote” this team’s effectiveness."
- M.J.R. and T.L.S.

"Good morning Jeff,

"I would like to thank you for the excellent service you have provided us upon the sale of our property. I have greatly appreciated your regular feedback. Your following up with other agents would have allowed for making potential changes to the house to make it more appealing to prospective buyers had it been necessary. Your guidance in establishing a sale price and handling offers was very helpful.

"I will be very happy to refer you to anyone looking for a realtor. With thanks,"
- S.K.

 
 "Thanks for all your help and professional advice, Janny. You have helped us buy and sell 3 properties in 8 years. Your help was greatly appreciated. A very satisfied client, once again"
- C. T.

"Dear Jeff,

"My sincere thanks to all of you for your assistance during the search and purchase of my house. Your help was greatly appreciated. All the best."
- A.T.

"Merci Jeff à toi et ton équipe! J'ai bien apprécié votre efficacité et votre professionalisme. Vos bons conseils ainsi que vos efforts ont étés grandement appréciés.

"Je suis encore étonnée que vous avez réussis à vendre ma maison en trois jours!!! De plus, grace à vous, j'ai obtenu le plein prix de ma demande.

"Compte tenu que nous n'étions pas en saison haute pour la vente de maisons, j'ai été agréablement surprise des résultats. Je ne crois pas que j'aurais obtenu les mêmes résultats avec un autre agent d'immeuble."
- C.F.

"Dear Jeff,

"I just wanted to say thank you so much for all your hard work, and to all of your team as well, Janny, Michelle, and Gail. You were all very professional and kind to me through this process."
- M.H.

"Dear Janny, Michelle, Gail and Team,

"Thank you for all of your hard work in selling 40 Bullock. We truly appreciate your professionalism and, more importantly, your warm and personal approach. We have recommended several people to your team and will continue to do so."
- A.P. and D.H.

"To: Gail Todd, Jeff Rosebrugh, Janny Mills and Michelle Harris

"This is to thank you all most warmly for handling the sale of our house and the purchase of our new home. You were always most efficient and professional as well as courteous and helpful at all times. On the purely business side, you had a good sense of equitable pricing and a way of getting there so as to make the move and transition to the new home an easy one. We are very grateful."
- D.B. and J.B.

"Hi Janny, Michelle,

"Thank you both for helping me find my perfect first home. Your patience, guidance and sincere enthusiasm made a first home purchase a wonderful experience. I look forward to enlisting your help again in the future and will highly recommend your services to friends and family members."
- J.H.

"Gail, Thank you for all your hard work and patience in helping us find the perfect house. Hopefully we can count on you when we buy the next one! Thanks."
- P. and V.
"Jeff, I want to thank you and your team for the work you did in selling my condo. From the first visit, by you and Janny in which you advised me against doing any remodeling, through the advice you gave me on the initial pricing and the most excellent job Michelle did in photographing the apartment and producing the brochure, to your advice on the strategy for pricing to sell, I was most impressed by the professionalism and practicality of the work. And I mustn’t forget the hard work by Gail at the open houses which were obviously so successful.

"All the best to you and the team!"
- B.G., Lindenlea

"We used Jeff's services to sell our old house and purchase a new one. We selected him after seeing his ad in the Queen's Alumni Review and interviewing more than 5 different agents. We were impressed by his in depth knowledge of the neighbourhood. More importantly, my husband and I really appreciated his non-pushy, professional approach. Jeff gave us excellent advice on what needed to be done to update our old house including recommending some of the contractors to do the work. When it came to the purchase of our new house, it took 3 years of looking to find what we wanted! We never felt under pressure throughout this whole time and are thrilled to have finally found our dream house thanks to Jeff's negotiation skills."
- J.C. and M.H.
"We have found Janny Mills to be a real estate agent of unparalleled energy, trustworthiness and expertise.

"As first-time homebuyers, we relied on Janny’s advice and knowledge throughout the entire process. We never felt pressured by Janny – she genuinely wanted to find the best house for our needs. Her experience helped us to see past the flashy presentations of some properties to understand their underlying flaws, and her vision helped us catch the “diamond in the rough” that we eventually bought. Janny’s expertise was essential during the tough negotiations to buy our house – she protected our interests and made sure that the seller honored all obligations. She also impressed us with her broad range of contacts, ranging from home inspection to insurance. Finally, her advice on what renovations to take on (and which to avoid) has increased the value and livability of our home.

"Every time we come home, we feel so lucky that we found a home with everything that we needed in a neighborhood we like… and in our price range. We have already enthusiastically recommended her to our friends, and to any who would listen."
- C.S. and S.S.

"We recently engaged Jeff to sell our house and were impressed with him from the first time we met. He is businesslike yet personable, and thoroughly familiar with the local market. His marketing plan reflected our objectives and his pricing recommendation came only after consultation with his team and a careful review of comparable properties in the area. During the offering process Jeff’s eighteen years of experience really shone through - something that we found extremely helpful and which we greatly appreciated. He was clearly working for us, yet at the same time was objective and businesslike with the buyers’ agents. We would enthusiastically recommend Jeff to both buyers and sellers."
- J. and M.
"After listing with two other Brokers we found Janny Mills and her team were extremely professional. The feedback was prompt & the sale of the property quick. Honesty and reliability were key. Thank you guys… we would gladly list again in the future."
- F.S.
"As first time home buyers, we needed someone who could guide us through the process, offering advice and assistance every step of the way. Janny and her team were exactly what we were looking for. Their knowledge, experience and commitment to us as clients ensured we were always comfortable in the decisions we were making, which made the whole process of buying a home a pleasant one. They were always available to us when questions arose and working with Janny was delightful. Her friendly and personal approach in addition to her clear understanding of the housing market left us confident in knowing we got the home we wanted, and at a price that was fair. Thanks to Janny and everyone at the Central Ottawa Royal LePage office!"
- J.D. and family
"We would like to take this opportunity to thank you and your team for the fine job that you did in selling our property. We liked your clear and organized approach and the way that everything happened as it was supposed to. This resulted in lots of interest in our property and a quick sale at an excellent price. Thanks again and all the best in the future."
- M.L. and R.L.
"We were very pleased with the prompt service you and your team provided and the results were outstanding – from your initial contact to the marketing plan for our property and the speed with which it was implemented. You were experienced and your professionalism was evident throughout the entire transaction. It was a pleasure meeting and working with you and your team."
- C.M. and R.W.